Gaylord Texan Resort: Service that Shines in the Lone Star State

Experience true, Texas-style hospitality at Gaylord Texan Resort, located in the charming town of Grapevine, just five minutes from DFW Airport.

Set on 125 acres overlooking beautiful Lake Grapevine, this spacious resort features Gaylord’s signature atrium design along with artistic replicas of some of the state’s most iconic destinations, including Mission Plaza, Palo Duro Canyon, the San Antonio River Walk and the Hill Country. As you stroll through the glass-roofed atrium, you’ll discover four-and-a-half acres of lush gardens, sparkling waterfalls and winding pathways. And no matter when you visit, it will be a comfortable 72 degrees inside, making the Gaylord Texan Resort a great place to escape the heat in the summer or the cold in winter.

Once you check in, you’ll find no shortage of things to do, such as indulging in a relaxing treatment or two at the European-inspired Relâche Spa that offers 12 treatment rooms, an indoor saltwater lap pool and a 24-hour fitness center. The ladies won’t want to miss spending some time in the women’s “slumber room” with its comfortable napping loungers, warm blankets, water fountain and soothing spa music. Just say ahhh… For nighttime fun, head to the Glass Cactus, the resort’s 39,000-sq-ft live music nightclub on the shores of Lake Grapevine. It features a grand performance stage, dance floor, four signature bars, creative cuisine and a two-tiered outdoor deck overlooking gorgeous sunset views. In the summertime, you and your family can keep cool in the resort’s 10-acre waterpark named Paradise Springs, which includes a 6,000-sq-ft family lagoon, 600-foot lazy river, event lawn, private cabanas and a full service pool bar and grill. Culinary excellence is a focus at Gaylord Texan, thanks to the high caliber of its executive chefs. For fine dining, enjoy the intimate setting at Old Hickory Steakhouse featuring prime beef, fresh seafood, artisanal cheese displays, signature Habanero Creamed Corn and an extensive wine selection. Or tempt your palate at Zeppole Coastal Italian offering authentic Italian dishes and desserts under twinkling lights. If you’re craving authentic Tex-Mex, head down to the Riverwalk Cantina and enjoy a festive setting and flavorful meal by the koi-stocked winding river.

For more casual fare, you can order up some BBQ, burgers, and brews at Texan Station Sports Bar & Grill where you can catch your favorite team on a 52 foot (yes, foot) high-definition screen and 50 flat screens. Gaylord Texan is the official hotel of the legendary Dallas Cowboys, so this is where the players stay the night before every home game and local fans swarm in to take part in tailgate parties — often including Dallas Cowboys Cheerleader appearances.

As spectacular as the resort is, what really makes it stand out is its employees. They’re referred to as “STARS,” which stands for Smiles, Teamwork, Attitude, Reliability and Service with a passion. From the moment you walk in the door and throughout your stay, you will be welcomed by staff members who are passionate about providing comfortable napping loungers, warm blankets, water fountain and soothing spa music. Just say ahhh…

For nighttime fun, head to the Glass Cactus, the resort’s 39,000-sq-ft live music nightclub on the shores of Lake Grapevine. It features a grand performance stage, dance floor, four signature bars, creative cuisine and a two-tiered outdoor deck overlooking gorgeous sunset views. In the summertime, you and your family can keep cool in the resort’s 10-acre waterpark named Paradise Springs, which includes a 6,000-sq-ft family lagoon, 600-foot lazy river, event lawn, private cabanas and a full service pool bar and grill.

Culinary excellence is a focus at Gaylord Texan, thanks to the high caliber of its executive chefs. For fine dining, enjoy the intimate setting at Old Hickory Steakhouse featuring prime beef, fresh seafood, artisanal cheese displays, signature Habanero Creamed Corn and an extensive wine selection. Or tempt your palate at Zeppole Coastal Italian offering authentic Italian dishes and desserts under twinkling lights. If you’re craving authentic Tex-Mex, head down to the Riverwalk Cantina and enjoy a festive setting and flavorful meal by the koi-stocked winding river. For more casual fare, you can order up some BBQ, burgers, and brews at Texan Station Sports Bar & Grill where you can catch your favorite team on a 52 foot (yes, foot) high-definition screen and 50 flat screens. Gaylord Texan is the official hotel of the legendary Dallas Cowboys, so this is where the players stay the night before every home game and local fans swarm in to take part in tailgate parties — often including Dallas Cowboys Cheerleader appearances. every guest with excellent service and a memorable experience. The team has been led by General Manager John Imaizumi since the resort opened its doors in 2004. He coined the term “One Team, One Dream” that has become the Texan’s philosophy for taking care of each other and working together as a team to take care of guests. Under Imaizumi’s leadership, the resort has garnered countless awards and recognitions. However, Imaizumi says that the awards that mean the most to him are the employment awards such as The Dallas Business Journal’s “Best Place to Work” award that the Texan has won the last ten consecutive years. As Imaizumi says, “When we take the best possible care of our STARS first, we allow them, in turn, to take the best possible care of our guests.”

About The Author

Avatar

Related Posts